Shipping Policy

At Cyber Heater, we are committed to providing a fast, smooth, and hassle-free delivery experience right to your doorstep.

Free Worldwide Standard Shipping

We are proud to offer FREE Standard Shipping on ALL orders, no minimum purchase required!

Order Tracking

Yes, every order includes full package tracking! Once your order has been dispatched from our warehouse, you will automatically receive an email containing your unique tracking link and tracking number.

  • Note: Please allow up to 48 hours after receiving your dispatch email for tracking updates to populate on the carrier system.
  • Track Your Order Here

Customs, Taxes & Import Duties

International shipments may be subject to local import duties, taxes, or customs fees depending on your destination country. These charges are determined by your local customs authority and are the responsibility of the customer. Please consult your local customs office for specific details regarding import policies.

Lost, Damaged, or Stolen Packages

Every Cyber Heater™ undergoes a strict quality inspection before leaving our warehouse to ensure it arrives in perfect working condition.

  • Damaged or Lost in Transit: Once a package leaves our facility, final delivery care rests with the logistics carrier. If your shipment is delayed, lost in transit, or damaged due to carrier mishandling, please contact the shipping carrier directly to file a claim.
  • Support Assistance: We are always here to help! If you encounter issues with carrier claims, reach out to us at [email protected] and our team will gladly assist you with the necessary details.
  • Customer Responsibility: Please double-check your shipping address during checkout. Cyber Heater™ is not responsible for stolen packages after confirmed carrier delivery or for shipping delays caused by address entry errors made at checkout.

Need Help With Your Order?

If you have any questions regarding your shipment, feel free to email our customer care team at [email protected]. We respond to all inquiries within one business day!